Frequently asked questions.
SampleSync is a sample management solution for clinical laboratory research and development teams. The platform allows study sites to enter sample data at the point of collection, and that data is automatically synced and accessible to sponsors anywhere. SampleSync helps organize studies, streamline research processes, and ensure that sample data is stored compliantly and reliably, all at costs far below traditional systems.
The platform does not allow for the use of any unique identifiers. Instead, it generates a multi-digit code to each sample, eliminating concerns about accidentally exposing personal health information. Additionally, the cloud-based platform syncs all data in real-time, so there is no delay or difference between what you see and what the remote site that entered the data sees.
Unlike traditional EDC systems, which can be complex and costly, SampleSync simplifies data management by offering a low-cost, user-based subscription model. This platform was also designed to be intuitive and used by staff with limited or no experience using sample management databases.
SampleSync helps streamline the R&D process by centralizing all your study samples in one platform. It automates data collection, reduces administrative burdens and human error from accessioning samples. You will have real-time access to the status of all samples in one place across all sites. This tool results in faster decision-making and a more efficient workflow, enabling your team to focus on advancing trials.
Yes, SampleSync was created to be flexible and scalable, making it suitable for a wide range of IVD laboratory research and development teams. Whether you’re working with small or large-scale studies, SampleSync can adapt to your needs and help manage your samples efficiently.
SampleSync offers a cost-effective subscription model based on the number of users, not the volume of samples you manage. This structure means you can scale the platform according to the number of team members without worrying about increasing costs as your sample volume or the number of studies grows.
Security is a top priority for SampleSync, featuring encryption, secure user authentication, and regular security audits to ensure your data remains safe and compliant.
SampleSync provides comprehensive support to ensure a smooth experience for its users. Our customer services include onboarding assistance and dedicated customer support to help address any questions or issues that may arise.
SampleSync was developed by a team of seasoned R&D professionals with years of experience in IVD trials along with physicians with direct experience in trial logistics. The team’s deep understanding of laboratory workflows and research needs have resulted in a platform optimized to meet the challenges IVD research teams face.
Within 2 weeks you will be set up on the platform and ready for your next study. SampleSync is designed to be user-friendly and easy to implement. With minimal setup required, you can quickly integrate it into your lab’s workflow. The SampleSync team offers support to ensure that your team is up and running smoothly in no time.
Absolutely! SampleSync can handle multiple research studies at once, providing an organized and centralized system for tracking and managing data from various studies. The customizable dashboards allow you to view the status of individual sites within one study or multiple studies at once.